Contact
Email is the only channel we monitor. We read everything that arrives and we answer anything that is a correction, a complaint or a factual challenge.
Email
info@directaccessgaming.com
What to include
- Corrections — tell us which page, which claim, and what you believe the correct figure is. If you have a screenshot of a cashier screen or a withdrawal timestamp, send it. We change pages on evidence.
- Payout disputes — we cannot release your funds or intervene with an operator, and we will not pretend otherwise. What we can do is record what happened and factor it into the ranking. Include the operator, the date, the amount and the method.
- Operators — if you want a measured payout time reviewed, say so plainly. We will re-test. We will not remove an unfavourable result in exchange for anything.
Response time
We aim to reply within five business days. Corrections that affect a published figure are prioritised over everything else.
Last reviewed 6 October 2026.
